Im sure you are aware of the importance of providing your customers with exceptional customer service – provide them with poor service and you’ve lost yourself a sale, not to mention the impact on their long-term custom. If your IT systems go down unexpectedly, you need a partner that you can rely on for a quick response. At ITProteam IT services, we operate a nationwide support service with various services agreements and hours of cover to compliment your business. We understand the pressures on your business, which is why this support service operates the same hours that you do. Whether you need support at a late night opening during peak trading periods or at any time over the weekend, our highly skilled and specialist IT Support team will be on-site to diagnose and resolve the issues.

Friendly staff

We like fun; it makes us happy! Our fun and friendly approach to technology is at the heart of our business. We are proud of our team, not just the engineers, but also everyone involved in supporting them.  We work hard to recruit friendly people with a passion for technology and who love to help. We train them to communicate with our clients and get to the bottom of their IT support issues.

We invest a lot in training our engineers, and our staff stick with us long-term, which tells us we’re getting it right. And it also means you’ll get to know your support team well!

Clarity of value

We offer a few different services to suit you, you can pay as you go for IT support and we charge in 10 minute blocks, we can offer fixed fee rates for larger projects, and we also offer contracts, whether it’s for a server or for your entire office network we can tailor our contract for your business requirements and budget. There’s no hidden charges and we like to ensure our customers know exactly what they’re paying for.